mn77 Terms and Conditions

General Provisions and Eligibility

These terms and conditions ("Terms") apply to the use of the online gaming and sports betting platform ("Service") operated by mn77. By accessing the Service or registering an account, you are deemed to have read, understood, and agreed to all contents of these Terms.

mn77's services are only for individuals who are eligible to participate in online gaming activities under the applicable laws of their respective country or region. Each user must confirm for themselves that using such services is lawful from their location.

1.1 Age Requirement

You must be at least 21 years old to participate in any mn77 service. Providing false age information will result in immediate account closure and the associated balance may be forfeited.

1.2 One Person, One Account

Each person may open only one account. If multiple accounts are found, mn77 reserves the right to close them and cancel any bonuses or winnings earned.

Account Registration and Verification

When opening an account, you must provide accurate and complete information, including your full name, date of birth, mobile number, and email address. mn77 may request additional documents for identity verification at any time.

2.1 Identity Verification (KYC)

As part of security and anti-money laundering measures, mn77 may request a national ID card or passport and proof of address. Withdrawals may be limited if verification is not completed.

2.2 Account Security

It is your responsibility to keep your login information strictly confidential. If you suspect unauthorized access to your account, notify mn77 support immediately. You are fully responsible for any consequences arising from sharing your account details with others.

Deposit, Withdrawal and Payment Policy

All deposits and withdrawals on mn77 must be made through approved methods. Currently accepted methods are: bKash, Nagad, Rocket, Upay, and bank transfer (for example: Dutch-Bangla Bank, BRAC Bank, Islami Bank).

3.1 Deposit Limits

The minimum deposit amount is ৳300 (three hundred taka). Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact support.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000 (one thousand taka). Funds are generally sent within 1 hour after the request is verified. Account verification must be completed before withdrawals can be processed.

3.3 Fraudulent Transactions

If any user attempts to conduct fraudulent transactions or misuses a payment method, mn77 may suspend the account and refuse to return the associated funds. mn77 reserves the right to notify the relevant authorities regarding suspicious transactions.

Bonus and Promotion Terms

All bonus offers at mn77 are provided under specific conditions. Accepting a bonus will be considered acceptance of the associated conditions.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement on this bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000, and you must wager ৳1,000 × 10 = ৳10,000 before the bonus can be withdrawn.

4.2 Weekly and Seasonal Bonuses

mn77's other promotions include the mn77 Weekly Reload Joy (up to 30%, maximum ৳5,000, wagering 15x), mn77 Cricket Festival Bonus (up to 50%, maximum ৳8,000, wagering 20x), mn77 Monday Slot Blast (up to 40%, maximum ৳6,000, wagering 18x), and several other special offers. Each offer has its own separate conditions.

4.3 General Bonus Rules

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• Multiple bonuses cannot be active at the same time unless mn77 explicitly permits it.
• Bonuses may only be used on eligible games or bets. The contribution rate of bonuses may vary for specific games or bet types.
• If bonus abuse is detected or an attempt is made to claim the same bonus from multiple accounts, the bonus will be cancelled.

Gaming and Betting Rules

All gaming and betting activities on mn77 are conducted under defined rules. Each game has its own rules which can be viewed before starting the game.

5.1 Finality of Results

The result of any game or bet completed without a technical error will be considered final. Results determined by Random Number Generator (RNG) technology are automatic and cannot be altered by either mn77 or the user.

5.2 Technical Issues

If a game or bet is left incomplete due to a server outage, network issue, or any other technical reason, mn77 reserves the right to cancel that round and refund the stake. If abnormal results appear in any game session, mn77 may investigate the matter.

5.3 Prohibited Activities

Using any software, bot, script, or automated method to participate in games is strictly prohibited. If collusion betting, exploiting system vulnerabilities, or any other misconduct is proven, the account will be closed.

VIP Program and Cashback

mn77's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier. Cashback is calculated based on total net losses for the week.

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Example: As a Gold member, if your net loss in one week is ৳20,000, you will receive a maximum cashback of ৳20,000 × 1.1% = ৳220.

VIP tier upgrades depend on the member's gaming activity. mn77 reserves the right to change VIP rules at any time.

Responsible Gaming and Protection Measures

mn77 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a solution to financial problems. Read mn77's Responsible Gaming Guidelines and stay active in setting your own limits.

7.1 Self-Exclusion and Limit Setting

Any member may set daily, weekly, or monthly deposit limits on their account. A self-exclusion option is also available. To access these features, contact 24/7 support.

7.2 Protection of Minors

Use of any mn77 service by anyone under the age of 21 is strictly prohibited. If information about a suspected underage user is received, mn77 will investigate and close the account.

Privacy and Data Protection

mn77 collects and uses your personal information to improve service quality and fulfill legal obligations. To learn in detail how your information is stored and processed, please read our Privacy Policy.

mn77 uses SSL encryption technology to keep all transactions and personal data secure. Your information is not sold to third parties; however, it may be shared with relevant authorities as a legal requirement or as part of the anti-money laundering (AML) process.

Account Suspension and Closure Policy

mn77 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions
• Providing false or incomplete information
• Operating multiple accounts
• Misuse of bonuses or promotions
• Fraudulent or suspicious transactions
• Suspicion of money laundering
• Evidence of being a minor

In the event of account closure, if a breach of terms is not proven, the verified real balance (excluding bonuses) will be returned.

Limitation of Liability

mn77 makes every effort to maintain service quality on its platform. However, mn77 will not be liable for the following:

• Third-party network outages or internet connectivity issues
• Issues with the user's device or software
• Unexpected server downtime beyond reasonable control
• The user's own negligence or insecure management of account information

Under no circumstances will mn77's total liability exceed the net deposits made by the relevant user in that month.

Customer Support and Dispute Resolution

For any questions or complaints, contact mn77's 24/7 live chat support or by email. Support is available in both Bengali and English. For answers to common questions, visit our Frequently Asked Questions page.

11.1 Complaints Process

If you have an objection regarding a transaction or game result, you must notify support within 72 hours of the relevant incident. Complaints made after this time may not be accepted. While a complaint is under investigation, mn77 may temporarily suspend the relevant account or balance if necessary.

11.2 Final Decision

In any dispute, the decision of mn77's senior management will be considered final, unless a different outcome is determined through subsequent legal proceedings.

Changes to Terms and Conditions and Their Effect

mn77 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Accessing the site or using the service after any change will be considered acceptance of the updated terms and conditions.

For significant changes, mn77 will endeavor to notify users via their registered email or through a notification on the site. However, not receiving such a notification does not exempt any user from responsibility for breaching the terms and conditions.