mn77 Privacy Policy

1.1 About This Policy

mn77 places the highest importance on its users' privacy. This privacy policy applies to accessing or using services on the mn77 platform. By completing registration or continuing to use the services, you accept the terms of this policy.

This policy is intended primarily for users in Bangladesh and is consistent with applicable data protection principles in Bangladesh. The overall terms of service, alongside this privacy policy, are set out on the Terms and Conditions page.

1.2 Definitions

• "Personal Information" — Any information that can be used to identify a person, such as a name, mobile number, email address, or payment details.
• "Processing" — Any operation involving personal information, including collection, storage, modification, transmission, or deletion.
• "Third Party" — Any person or organisation other than mn77 that is connected to our services, such as payment service providers.
• "User" — Any member registered on the mn77 platform.

2.1 Information Provided Directly

The following information may be collected when you register with mn77 or use our services:

• Full name and date of birth
• Mobile number and email address
• Postal address (if applicable)
• National ID card or passport details (for identity verification)
• Payment information for bank accounts, bKash, Nagad, Rocket, or Upay
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

Certain information is collected automatically when you use the mn77 platform. This includes IP address, device type and operating system, browser type, the time and date of access to the platform, and logs of gaming and betting activity.

2.3 Information Received from Third Parties

In some cases, information about you may be received from payment service providers or identity verification agencies. This information is used solely for the purpose of preventing fraud and protecting accounts.

3.1 Operating and Improving Services

mn77 uses the information collected for the following purposes:

• Completing account registration and management
• Processing deposit and withdrawal transactions
• Providing customer support and resolving issues
• Improving platform performance and user experience
• Correctly delivering applicable bonuses, promotions, and VIP rewards

3.2 Security and Compliance

Personal information is used to maintain the security of the mn77 platform and to prevent fraud, money laundering, and other unlawful activities. As part of the Responsible Gaming policy, user gaming behaviour is analysed to identify risks of excessive gaming.

3.3 Communications and Promotions

With your consent, mn77 may inform you about new promotions, bonus offers, and platform updates by email or SMS. You may opt out of these communications at any time.

4.1 Technical Security Measures

mn77 uses industry-standard SSL encryption and secure server infrastructure to protect your personal information. Passwords and sensitive financial data are stored in hashed and encrypted form.

• All data transfers are secured with SSL/TLS protocols
• Regular security audits are conducted on the servers
• OTP verification is in place to prevent unauthorised access to accounts
• Suspicious login attempts are automatically detected and blocked

4.2 User Responsibilities

You also need to take certain precautions to keep your account secure. Never share your password with anyone else. Always log out after using a public network or another person's device, and if you notice any suspicious activity, contact our 24/7 live chat support immediately.

5.1 Information Sharing Policy

mn77 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: To complete bKash, Nagad, Rocket, Upay, and bank transfer transactions
• Identity verification agencies: For account verification purposes
• Technology infrastructure providers: Who operate under confidentiality agreements
• Legal authorities: Where required to comply with legal obligations

5.2 Third-Party Agreements

All third parties that mn77 works with are required to sign strict confidentiality agreements. They may only use the information for the specified purpose and may not use it for their own marketing or any other purpose.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. mn77 uses cookies to maintain login sessions, remember user preferences, and measure platform performance.

6.2 Types of Cookies

• Essential cookies: Required for login and security — these cannot be disabled.
• Functional cookies: For remembering language selection and personalised settings.
• Analytics cookies: For understanding platform usage patterns — the information collected is anonymous.

6.3 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. However, disabling certain cookies may limit some features of the platform.

7.1 Your Rights Regarding Your Information

Every user of mn77 has the following rights:

• Right of access: You may request to know what information mn77 holds about you.
• Right to rectification: You may request correction of inaccurate or outdated information.
• Right to erasure: You may request deletion of your information under certain conditions.
• Right to restrict processing: You may request that information processing be limited in certain circumstances.
• Right to portability: You may receive your information in a common format.

7.2 How to Exercise Your Rights

To exercise any of the above rights, contact us through our 24/7 live chat support or by email. Once your identity has been verified, the appropriate steps will be taken. Answers to common account-related questions can also be found on our FAQ page.

8.1 Age Verification Policy

All services and betting activities on the mn77 platform are exclusively for persons aged 21 or over. Date of birth is verified at registration, and a government-issued ID may be requested if needed.

If it becomes known that a minor has registered, mn77 will immediately close that account and delete the associated information. We encourage parents and guardians to use appropriate parental controls on family devices.

9.1 Server Location and Transfers

mn77's server infrastructure may be located in various countries. Regardless of where your information is stored or processed, mn77 ensures that the standards set out in this privacy policy are followed everywhere.

For international data transfers, mn77 applies appropriate agreements and safeguards to ensure the security of your information.

10.1 Information for Active Accounts

mn77 retains your personal information for as long as your account remains active. This information is used to provide services, resolve disputes, and maintain account history.

10.2 Information After Account Closure

After an account is closed or deleted, mn77 may retain transaction and identity information required to meet legal obligations for a specified period. Once that period ends, the information is securely deleted.

11.1 Notice of Changes

mn77 may revise this privacy policy from time to time. For significant changes, you will be notified by email or through an in-platform notice. The revised policy will take effect from the date it is published.

You are advised to review this page regularly. Continued use of the platform after any changes will be taken as acceptance of the updated policy.